For the third time now we have a batch of DVDs that seem to work randomly.

I’ve seen plenty of people complain about V.2 of Gurren Lagann (mine works), the new Zegapain, and V.1 and 2 of Code Geass (mine don’t work), and it’s been a few weeks and Bandai despite recalling some, and claiming to ship replacements to stores has been silent to the customers, but no more, Bandai is gonna set things straight and make sure we know what is going on.

After an examination, Bandai Entertainment reported that there are discs circulating with an error during Vol. 2, though the exact extent of the error in the batch is still being assessed. If any consumer is experiencing a problem, please go to http://www.bandai-ent.com/ and in the upper left hand corner there is the standard customer service box which says “Contact our Customer Service.” Indicate the nature of the problem and a replacement disc will be issued. Customers without internet access can call 714-816-9500 and ask for “Bandai Entertainment customer service.”

….Great, thanks Bandai.  You gotta wonder how they have sent replacements out if they don’t know what the issue is (and not mentioning the issues with the other DVD).

Tags: Animation, Anime, Bandai Entertainment, Code Geass, DVD, DVDs, Gurren Lagann, Zegapain